How to Reset a Unresponsive Smart Plug | Fix a Non-Working Smart Plug …

If your smart plug has stopped responding and won't turn on or off through the app don’t panic. Restarting the device frequently resolves the issue. Begin by disconnecting the plug from its power source. Wait for at least 10 seconds to allow any residual power to drain completely. Reconnect it to the outlet. A small light will activate, signaling power restoration.

Launch the companion application linked to your device. If the plug still doesn’t show up or respond, delete the device from your account. Navigate to the device options and tap "Remove" or "Unpair". After it has been successfully deleted add it again as if you were setting it up for the first time. Use the app’s setup wizard to re-establish a wireless connection. Ensure your mobile device is on the 2.4 GHz band, not 5 GHz, since many smart plugs don’t work with 5 GHz networks.

Should the reconnection attempt fail, look for a small reset hole or button. Certain units include a reset trigger near the power cord entry. Press and hold it for about 10 to 15 seconds as the LED begins flashing quickly. This initiates the Wi-Fi configuration mode. After the reset is complete, go back to the app and site, https://test.cuber.co.kr, begin the reconnection process.

If the issue persists despite following all procedures, there could be an internal component failure. Check the manufacturer’s website for troubleshooting tips. Reach out to the brand’s service team. Update the app and check for available firmware patches. Sometimes a simple update fixes connectivity problems. Position it away from electromagnetic devices and dense building materials. That can weaken your Wi-Fi signal. Using this systematic approach, the majority of connectivity issues can be resolved.